Terms and Conditions of Enrolment at EtonHouse Malaysia
The Terms and Conditions of Enrolment in EtonHouse Malaysia (hereinafter referred to as “the School”) are to be read in conjunctions with the School’s calendar. These form part of the agreement between the School and the parent/guardian of the student (hereinafter referred to as “the Parent”) as named herein.
1.1 All enrolments are subject to the following Terms and Conditions, which become legally binding on written confirmation of acceptance by the School.
1.2 The School reserves the right to withhold acceptance of an enrolment at its discretion, if such action is deemed to be in the best interests of the student or the School.
2.1 This Agreement is subject to the laws of Malaysia and the parties submit to the exclusive jurisdiction of the Malaysia Courts in all matters arising from this Agreement.
3.1 A non-refundable application fee is payable upon submission of application for the student at the School. After a successful interview and placement assessment, and a place is offered, an enrolment fee and a deposit should be paid to lock in the child’s placement at the school (and before the child starts school). School fees should be paid before the following semester.
4.1 There is one deposit payable per student. A refundable deposit equivalent to one (01) semester’s school fees is payable by the Parent upon application. The deposit will be refunded without interest when the student withdraws from the School in accordance with this Agreement. The deposit is refundable in full with 8 semester-weeks’ withdrawal notice in writing.
4.2 Should there be an increase in school fees; the deposit must be topped-up to maintain its equivalent of one semester’s school fees (see part 9 on ‘School Fees’).
5. Insurance Premium
5.1 An annual insurance premium for the Student Group Protection Plan will be arranged by the School.
6. School Uniforms
6.1 The wearing of school uniform is compulsory for students from Nursery 2 onwards. An initial set of school uniforms will be given to each student free of charge, these include 1 set of school uniform, one set of sports attire and one hat. Additional school uniforms, sports attire and hats are available at an additional cost from the reception office.
7. School Meals
7.1 The school fees are inclusive of lunch and snacks.
8. Special Educational Needs Students
8.1 The School must be informed of any academic, physical or behavioral issues relating to a student prior to formal enrolment application. In such cases, all relevant supporting documentation will be requested. When necessary, further documentation or evaluation may be required. Failure to inform the School of any relevant issues may jeopardize the enrolment or continued enrolment of the student.
8.2 Where a student with Special Educational Needs is enrolled in the School, subsequent ongoing placement will be based upon the student’s ability to continue to function independently (or with student funded support personnel) within the School’s regular program and with positive outcomes for the learning or well-being of other children.
8.3 A provisional or, in the case of behavioral issues, a probationary placement may be offered. In such cases, the student may be requested to terminate their enrolment if this is considered to be in the best interests of the student and/or the school community as a whole.
9. School Fees
9.1 School fees are annual and are billed on Semester basis. The full semester fees are payable in advance, before the beginning of each semester. The semester billing periods cover: Semester 1: August- December, Semester 2: January-June.
9.2 For students requiring English as an Additional Language support, as decided by the School, an additional fee is added to the semester fees bill.
9.3 Additional fees for After School Activities and Holiday Program activities will be billed separately.
9.4 For new students commencing during an academic year, fees will be determined according to the duration of the school semester. Placement prior to the mid-semester break will be billed full semester fees, while placement after the mid-semester break will be billed half a semester fees. Please refer to the EtonHouse Malaysia school calendar for the academic semester dates.
9.5 All fees are subject to Service Tax. There is no Service Tax on refundable deposit.
9.6 All payments must be within 14 days from date of invoice.
9.7 Where any fee or part of a fee remains unpaid after the due date, the School reserves the right to:
9.7.1 Charge interest on the overdue amount at the average of 5% or RM200 whichever amount that is greater from the due date until payment; and/or
9.7.2 Cease supplying any course materials and tuition services to the student without prejudice to the obligation to pay fees; and/or
9.7.3 Demand payment in full of all fees and instalments outstanding to that date; and/or
9.7.4 Cancel registration of the student with no recourse to a refund of registration and administration fees if at any time payments fall in arrears without prior written arrangements.
9.8 The Senior Management Team reserves the right to terminate the enrolment of a student if the account remains outstanding after final reminder has been served.
9.9 The Parent shall pay all legal fees and other administrative costs and disbursements incurred in connection with the demand or enforcement of the payment of money due hereunder or the observance and performance of any covenants undertakings stipulations Terms and Conditions or provisions herein contained.
9.10 School fees are payable in full from the day of enrolment, and a student is considered enrolled until a written notice of withdrawal is received by the Head of School. The last day of attendance at school is the date stated on the written withdrawal notice, and potential refundable fees will be determined according to the duration of the school semester. Continued absence from the School is not deemed to be service of withdrawal notice.
9.11 The School reserves the right to increase the school fees at its discretion as it deems fit, from time to time during the student’s enrolment in the School. The Parent shall be given notification of any such increase, and the revised fee shall be payable effective from the date stipulated in the notification.
9.12 In the event of transfer of a student to another EtonHouse school branch, the school fees, deposit and Terms and Conditions of the school branch transferring to will apply.
9.13 All bank charges involved in the electronic transfer of payments, to the School’s bank account, including those receiving bank, shall be borne by the remitter.
9.14 In the event of some incident or event occurring within or affecting Malaysia such that the School is required by the relevant authorities of the Malaysia Government to close during the currency and/or aftermath of such incident or event, the School will not be obliged to refund all or any part of the fees or refundable deposit.
10. Parental Obligations
10.1 The School operates to a regular timetable, and it is a contractual obligation on the part of the Parent to ensure that the child attends all school days in a timely manner.
10.2 Parents must inform the school in writing of any potential or prolonged absence of the child.
11.1 Request for withdrawal must be made in writing addressed to the Head of School. Any request for withdrawal from the School, other than in writing, will not be entertained. The Enrolment Fee paid to the School is not refundable. Refund of the deposit and potential semester fees will be governed by the conditions stated above, including but not limited to Clause 4.1 and Clause 9.10 respectively.
11.2 A minimum of 8 semester-weeks, fee paying withdrawal notice is required, in writing, for a full refund of deposit.
11.3 Circulation of an 8 semester-week withdrawal notice period excludes holiday activity programs, holiday periods, or school closure. The required notice must fall within the period as published by the School. Table A provides an explanation of the 8 semester-week withdrawal notice.
11.4 If notice of withdrawal is not given in accordance with the above requirements, 50% of the deposit paid, constituting half-a-semester of the school fee shall be retained by the School in lieu of notice.
11.5 School fees for the withdrawal period must be settled in full. Any outstanding debts will be deducted from the deposit.
11.6 School fees paid in advance beyond the withdrawal period will be determined according to the duration of the school semester; final day of attendance prior to the mid-semester break will be refunded half a semester fees, while final day of attendance after the mid-semester break will not be refunded. Please refer to the EtonHouse Malaysia school calendar for the academic semester date.
11.7 Parents may give a provisional notice of withdrawal if they are not sure of the exact date of their departure. A minimum of 8 semester-week fee-paying notice is still required in writing, for a full refund of the deposit.
11.8 Once a student has formally withdrawn from the School, re-enrolment will only be permitted with the approval of the Senior Management Team. Re-enrolment will only be permitted within the first semester of withdrawal, after which the full application process is required.
11.9 The Head of School reserves the right to withdraw admission of a student from the School for any case judged to be in the best interest of the School.
12. Service of Notices
12.1 Any notice given under this Agreement shall be:
12.1.1 By registered or recorded delivery mail
12.1.2 By facsimile transmission (confirmed by post)
12.1.3 By any other means which any party specifies by notice to the others.
12.2 Each party’s address for the service of notice shall be as indicated herein or such other address as specified by notice to the others.
13. Waiver – Full Form
13.1 None of the demand for or the acceptance of payments under this Agreement or the failure by the School to enforce any of the terms or conditions of this Agreement at any time or for any period will release or exonerate or in any way affect the liability of the Parent or be a waiver of:
13.1.1 Those terms or conditions;
13.1.2 The right of the School at any time afterwards to enforce each and every term and condition of this Agreement; or
13.1.3 Any penalty attached to their non-performance.
14. Entire Understanding
14.1 This Agreement embodies the entire understanding of the parties in respect of the matters contained or referred to in it and there are no promises, terms, conditions or obligations, oral or written, express or implied other than those contained in this Agreement.
15.1 The School shall have the rights to change the contents of this ‘Terms and Conditions’ document and/or create new Terms and Conditions from time to time as it may at its absolute discretion deem fit. Amendments and/or additions to these Terms and Conditions may be made by notifying you by ordinary post to the last known address of the parents in the School’s records. You shall be bound by the amendments or the new Terms and Conditions, whether or not you shall have actual notice thereof, from the date of such posting.
16. Illness or Injury
16.1 The School is unable to refund fees when the student is absent from programs due to illness or injury or other emergency, unforeseen event or change in personal circumstances.
17. Reservation of Rights
17.1 The School reserves the following rights:
17.1.1 To alter the content, nature and venue of a program at any time;
17.1.2 To alter the details of any published information at any time;
17.1.3 To alter method of payment if deemed necessary at any time; and
17.1.4 To assign the whole or any part of the agreement between the person responsible for the fees and the School, to any person or body, at any time.
18. Refund of Deposits
18.1 Any balance that is refundable from the deposit will be paid by check made out to the person responsible for the fees, unless the School is instructed otherwise in writing.
18.2 The refund will be paid back within one month of the student’s final day of school.
19.1 The School shall not be liable for any loss suffered by the student resulting from any event that is beyond the reasonable control of the School.
19.2 The School shall not be liable for any error, omission or misstatement in the School website, literature or publications.
19.3 The School reserves the right without prior notice to make changes as deemed appropriate in regards to teaching staff, course offerings, curricula, academic policies, and/or other rules and regulations affecting students.
Table A: Explanation of eight semester-week fee-paying withdrawal notice
Semester-week: A five day week when school is in session. Refer to the EtonHouse Malaysia school calendar for the academic semester dates
Fee-paying notice: School fees are payable for the full withdrawal notice period
For the calculation of the eight semester-week notice period: holiday activity programs, holiday periods, or school closure periods will not be taken into account. To be effective, notice of withdrawal must cover at least eight complete teaching weeks of the preceding semester(s). This applies even in the case of attendance and payment for holiday activity programs.
For a student not continuing into Semester 2, withdrawal notice must be received by the school at least eight semester-weeks before the end of Semester 1.
For a student not continuing into next academic year, withdrawal notice must be received by the school at least eight semester-weeks before the end of Semester 2.